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‎02-14-2022 11:43 PM
Hi Experts
I have created a Dev account which has given me a Dev instance. I have customised the Incident record and created some test data. I now wish to test accessing the list of Incidents via the REST API.
I am trying to authenticate over https://[myinstance].service-now.com/oauth_token.do to get a token. I need to pass in user credentials when I do this. My dev account credentials dont work (they are essentially like community credentials). When I access my dev instance I do it from a button on the Dev login page that says "Start Building". This logs me in as System Administrator. I dont actually know the credentials (ie. username and password) behind this login. I cant seem to reset any user logins and I cant seem to create a new login.
What credential can I use with a dev instance to test the REST API?
Thanks for any advice.
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‎02-14-2022 11:50 PM
Hi,
if you are using OAuth based authentication then check my blog on how to do the setup
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-14-2022 11:49 PM
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‎02-15-2022 12:01 AM
Thanks sai, but I need to test externally. In fact I need to demonstrate that RPA automation can call the REST API to fetch incidents.
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‎02-14-2022 11:50 PM
Hi,
if you are using OAuth based authentication then check my blog on how to do the setup
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-15-2022 12:03 AM
Thanks Ankur. But the Dev instance does not seem to let me create a new user. Nor does it seem to let me reset a user password.