The activity stream configure fields is staying open .Any thoughts on how to set it to stay closed again.

Mark_Bailey · ‎04-13-2017

I accidentally applied an update set to production in error. I thought I was on test.

I was able to use the back out function and all seems good except one thing.

The activity stream configure fields is staying open. See image.

Normal this should stay closed and only open if the user chooses to open.

Any thoughts on how to set it to stay closed again. System setting?

Mark_Bailey · ‎05-04-2017

Thanks for the input and sorry I forgot about this thread.

A HI inc did provide a solution. Basically somewhere during the process the activity stream was applied twice, removing one fixed the issue.

From HI:

The reason why your activities filtered fields are staying open and behaving abnormally is because you have the Activities (filtered) formatter added to two form sections on your change request forms. You have an Activities stream added to your Notes section as well as your Activity section. The platform was not designed to support multiple activities field within the same form which is why you are seeing broken behavior.

View solution in original post

snehabinani26 · ‎04-13-2017

Can you please post the image.

Adiseshu Borra · ‎04-13-2017

Hi mark,

click on " - " button to close the activity format. and click on " + " button to expand activity format. if you do this once on any one record of that particular table, it will applicable to all records of that table. check below images. i hope this will solve your problem.

Mark_Bailey · ‎04-13-2017

Here is the image. Plus or minus is not an option.

Adiseshu Borra · ‎04-13-2017

hi mark,

i hope those two buttons are removed in UI16. but it is possible in UI 15.