The color of list view of the 'number' field must be changed according to the SLA.(e.g. green for less than 50%, yellow for 50 to 75% and red for 75%+)

[snajaykumar1234]

The color of list view of the 'number' field must be changed according to the SLA.(e.g. green for less than 50%, yellow for 50 to 75% and red for 75%+)

give example for this scenario.

Thanks

Sanjay

[Aakash Shah4]

You go to the table you   are showing:   In the Value field:

enter the following code;   javascript: GlobalFunctions().getSLAStage() >75 && <100

and in Style: Enter: background-color:orange.

Like this you can color code for <=50% to be green and   >=100 to be red.

[Aakash Shah4]

I hope this helps.

On the number field in the incident form

Click on Configure Styles.

Click New and then write this thing

See the screen shot

[snajaykumar1234]

Thanks Aakash,

i write three styles based on conditions..i am trying to call script include from style. how can get SLA 50% reached or else..

how can write code .

below code is breaches scenario but i need sla <50% and sla>75 and sla>50 && sla<75

var gr = new GlideRecord('task_sla');  

              gr.addQuery('task', number);  

              gr.addQuery('stage', 'breached');  

              gr.query();  

              return gr.hasNext();

thanks

sanjay

[Aakash Shah4]

Did you check this

You can achieve what you are trying to do following these steps:

First create a script include named new GlobalFunctions,

API Name: global.GlobalFunctions

GlobalFunctio

and script as below;

var GlobalFunctions = Class.create(0;

GlobalFunctions.prototype = Object.extendsObject(AbsstractAjaxProcessor,{

                    getSLAStage: function() {

                    gs.log("script called");

                    var stag = ' ';

                    var gr = new GlideRecord('task_sla');

                    gr.addQuery('task', current.sys_id);

                    gr.query();

                    if(gr.next())

                                                    {

                                                      var color;

                                                      stag = gr.percentage;

                                                      }

});

Make sure you check 'client callable and Active to be true.

Then you go to the table you   are showing:   In the Value field:

enter the following code;   javascript: GlobalFunctions().getSLAStage() >75 && <100

and in Style: Enter: background-color:orange.

Like this you can color code for <=50% to be green and   >=100 to be red.

[snajaykumar1234]

i can use 3 conditions for style like above pic..

in case any wrong please suggest me.

thanks

sanjay