Custom application having Alert level: info. Access to Script Include blocked
Any ideas on when I go to save the form this error would appear:
Forum Posts
Need reporting on business stakeholder license consumption (unique license, excluding ITIL)
We have created reports on sys_user_has_role table to calculate itil and business_stakeholder licencse usage. Issue is that, few users who have both the above roles., hence such users are getting reported in both reports. But since ServiceNow's licen...
How to Dynamically Change the Display Name of a Test Step
When creating a Test Step Config, you are able to create a description using the description generator script. This is great, but I also want a way to dynamically change the test step display name. This would be extremely helpful with organization, a...
Deleting multiple records through flow designer
Hello All, I want to delete multiple records from 'sys_user_grmember' table so I have used the below logic but it is only deleting only one record. Can someone help me to delete multiple records? 1. Used lookup to collect all the groups which the use...
Bulk Approval in Service Portal
Hi Everyone, in service portal i need approve bulk request at time.here if i select one or more check box i need to approve. if anyone know this pls help me.code are below.HTML code:<div><!-- your widget template --> <table border="1px"> <tr> ...
Xanadu Dashboard Refresh after migrating dashboards
After migrating dashboards to the new data visualization features the dashboard no longer does a refresh after working a ticket. Example: Click on an incident or ticket from a list widget, reassign or close the ticket, when you land back on the dashb...
Fix script for Model Category cleanup
Hi Team, Can anyone provide me the Fix script for deleting 3 Model categories (cmdb_model_category) and Product models(cmdb_model) which are referenced using these 3 Model categories. Solution to this problem are highly appreciated !
Resolved! Import function for MPP files into Projects
Hi Team, We are using import function in project to load MPP files, But after importing currently we are seeing below hierarchy: Top Project -> Project Task -> Sub-Task - Child Tasks .... really we wanted is to create in below order: Top Project - S...
getUserDisplayName() in UI builder dashboard
Hi everyone, I am trying to add in my dashboard a Hello, User rich text. I am using UI builder but how do I fetch current user name and display it in the dashboard?
How to view the incoming data when using Table API?
Hi,There is an integration where 3rd party system is using ServiceNow Table API to create/update the incidents in ServiceNow.I need to view what data that system is sending. Is it possible to see?
Resolved! Portal Reporting
We are trying to build a report to see how many different users have logged into the portal, where they go, etc. I know most of that info is stored on the sp_log table. However, is there an OOTB report for this? If not, how would I go about building ...
Create report for the Number of Major Incident and Total incident.
I want to create a report for the number of major incident and total incident. How can I create that?Filter condition can be for opened. Can you guide me plz?
Resolved! Application Menu is visible to user even though he doesn't have required role
I've the following defined in the Application Menu: The logged in user as "wm_agent" role but not "itil" role. However, the user is still able to see the application menu in the navigator. Is the logic for roles an "OR" or "AND" condition? i.e. show...
Resolved! Guidance Required on Displaying Choice Values in List Collector Variable
Hi, I have a List Collector field on a native table that displays selectable options using a predefined choice list within the same field. This eliminates the need to reference any external table, allowing users to select multiple values directly fro...
how to pass variables in service catalog item to sn_sc.CartJS() in Scripted REST API?
Hi, How to pass the variables of service catalog item to sn_sc.CartJS() .actually I am trying to call the sn_sc.CartJS() API in Scripted REST API. I have to pass the four variables namely user,location,created by, action type, Regards,Phalguna