hide the "Advance Shipment" tab in your ServiceNow Procurement workspace
Hi, How to hide advance shipment tab in my workspace.
Forum Posts
Resolved! Maximum actions in a flow is 50, but do flow logics count as actions?
I have a flow with total actions numbering 60, which includes flow logics in there. I saw articles that a flow cannot have more than 50 actions. So, my question is if its the number of actions that are triggered during a flow that cannot exceed 50, d...
How to copy empty fields for only one filed in transform map from source to target
Hello every one, I have one scenario, where we have lot of empty data in one field in source table. How can we copy empty field data in target table. If i check mark "Copy empty fields in data source" It will impact on all fields in transform map.C...
How to hide catalog wizard step
How can I hide the "Financials" tab in the Service Builder and is it possible to do without script ?
KPI for ageing HR cases
Hello Community,I am trying to build a KPI for HR cases which have not been updated in last 14 days using platform analytics.This is needed to analyze backlog trends over time. I need to ability to select months like Jan 2025, Feb 2025, YTD etc and t...
Previous updates value in flow designer
Hi Team,how can we get previous updates value in flow designer i have created flow designer on problem table.. i have to wait 24 hours and then if updates count increases(greater than previous) in 24 hours i have to trigger notification can anyone he...
Multiple should not run
Hi,I have a requirement involving a catalog item in the portal, which is already implemented for bulk upload. When we select the CI class variable from the portal, the respective transform map should run. However, currently, if we have 12 rows in the...
To add the type of the class in script include is necessary or it can be optional
var PersonalizedMarketingScriptInclude = Class.create(); PersonalizedMarketingScriptInclude.prototype = Object.extendsObject(AbstractAjaxProcessor, { getCustomerPreferences: function() { try { var customerId = this....
Resolving a problem ticket via REST API - Resolution code error
Hi! Here is my curl example curl -X PATCH "https://api/now/table/problem/bd27af94c3bb12104fcb1933e40131a6" \--header "Accept: application/json" \--header "Content-Type: application/json" \--user "admin:password" \--data '{"problem_state": "107","acti...
Resolved! Need Help on code
Problem ticket cannot be closed if there are open Incident Tasks anyone please help with coding.
Resolved! Variables to Incident form in SOW
So I have here a record producer in Service Portal - it becomes an Incident when submitted.However, these variables are not showing on the Incident form. Please help on how I can make it appear. Thanks. I need to make it appear as a new section in de...
send PDF files of KB articles in rest api response
A third party app, sends request to snow system for KB articles. They may send a single KB number or multiple KB numbers in query parameters. And they need the KB articles as PDF file in a ZIP file in the response. Is it feasible using scripted rest ...
Resolved! How to get value from Array of JSON Objects
Hi, I have below output using one of my background script where this is an array of JSON objects.[{"directory":"446e361e1b35c110336be3fb234bcbdb","roles":"ab348df61badbc10cab09647b04bcb6d"},{"directory":"3afc390e1b648d10336be3fb234bcb8a","roles":"ab3...
Resolved! While Opening the Groups Related List it is showing can't display the List
Hi All,I have added a new User List in "ServiceOperationsWorkspace", if i check user form i'm able to access it but where as i'm unable to Access the Groups list it is throwing the below error:Can anybody please help me on this issue. Regards,Mahesh
Building an object array based on Look Up Records Step
Hello all, I have a 'Look Up Records step' in a Flow Designer Action.Look Up Records stepI am attempting to iterate over the record set with a Script Step and build an object array.Setting Record Set Varialbe (function execute(inputs, outputs) {...
