Hi all, I have trained the "knowledge similar articles" similarity definition successfully. However, when i try to search an article's short description(exact short description which exists) in the knowledge results for similar articles, the articles...
Hi,How do I get the Configuration Item and Email values from the incident table? alert(g_form.getDisplayValue('cmdb_ci')); alert(g_form.getValue('email')); RegardsSuman P.
Hi Everyone I am new to ServiceNow , Can you please explain me the OLA,SLA ,Resolution SLA and Response SLA.Thank you in advance.
I have a reference field on a UI Page, but I cant seem to add a label to the field.The field appears as expected, but the label is just missing: Here is the reference field on the UI Page:<g:ui_reference name="select_transfer_order" id="select_trans...
Any idea on how to convert the millisecond value into hrs min and sec format using client script?
Hi,I have created a custom workspace, and in the list view, I encountered an issue where attempting to open a record from the KB table results in a "Page Not Found" error, while records from other tables are working fine.Please suggest how to resolv...
Where can I find popup for Order Confirmation on the Employee Center? Only admins can edit "Requested for", we need to allow everyone to edit the field, but I can't find where to make the change for the Employee Center. I see lots of posts for Serv...
In Micro-Certification - Welcome to ServiceNow First lesson: I went through all the steps called for but result is not seen by the course page. Thje following pictures shows what i did and the failed result. I think I mangled the instance and cour...
If Name Column in Customer Updates in Update Set is changed to a custom value by mistake , what is the impact of this ?
Hi Community users,I have a requirement to Automate table to table import process.When an Excel/Google sheet is loaded in the Source table (Import set table) we need the data to automatically transfer to the source table with the proper field maps.As...
In navigator, If you filter with success dashboard and in the page able to see the download option .But clicking on the download button its not working.
I will like to bring in data into the group table and assign roles to each groups but I do not want the child(ren) to inherit the roles of the parent. Thank you.
Greetings friends,I have a new requirement to Prefix email Notifications if Service = 'ABC', then the email subject should start with 'ABC - '.Ideally, I would prefer not creating duplicate email notifications just for this Service and was hoping to ...
Hi,Looks like new methods have been added in Rome, but never used them, when I try to use them they are not working. Kindly help. g_form.addFormMessage('Test', 'info'); g_form.clearFormMessages('info'); g_form.clearAllFormMessages(); g_form.clearMess...
