The color of list view of the 'number' field must be changed according to the SLA.(e.g. green for less than 50%, yellow for 50 to 75% and red for 75%+)

[snajaykumar1234]

The color of list view of the 'number' field must be changed according to the SLA.(e.g. green for less than 50%, yellow for 50 to 75% and red for 75%+)

give example for this scenario.

Thanks

Sanjay

[Aakash Shah4]

You can use any number of conditions, the only thing you need to keep in mind is that the value should return true in order to   run your style.

[snajaykumar1234]

Hi Aakash,

I am trying but i didnt get any changes in number field. i will share my screen to...please suggest me any changes you want

thanks

sanjay

[Aakash Shah4]

Please copy this code

Script include :

var GlobalFunctions = Class.create();

GlobalFunctions.prototype = Object.extendsObject(AbstractAjaxProcessor,{

      getSLAStage : function() {

              gs.log("script called");

              var stag = '';

              var gr = new GlideRecord('task_sla');

              gr.addQuery('task', current.sys_id);

              gr.query();

              if(gr.next())

                      {

                      var color;

                      stag = gr.percentage;

              }

              return stag; // it will return current stage

      }

});

[snajaykumar1234]

Hi Aakash,

i am using same code what you have shared. but nothing happen in incident list..

i share my incident list. please check it.

thanks

sanjay

[Aakash Shah4]

Can you please confirm that the SLA is breached in the incidents?