the following code contains error in problem form in servicenow

[Aleena598657870]

when we are clicking on re analyze the problem form it comes to Root cause analysis state and when i fill the ptask form and complete it and then click on fix i am getting this error and this is happening after Yokohama update and one thing we do it without refreshing the form but once we refresh it is not happening how to fix this any idea

[Bert_c1]

Check the value of 'resolution_code' on the problem record. Valid choices can be seen here:

https://[instance_name].service-now.com/sys_choice_list.do?sysparm_query=GOTOname%3Dproblem%5Eelement%3Dresolution_code&sysparm_view=advanced 

[Aleena598657870]

so apparently this field is not visible on the form and when checking on backend it is empty in fix in progress state so what i need to check there @Bert_c1 , Thanks for replying

[Bert_c1]

Look for any customization in the ProblemStateUtils  script include, if none check in the ProblemStateUtilsSNC. the UI action 'Re-Analyize' defined on the problem table is responsible.

You can create a Support Case if you see this in a hosted instance.

[Aleena598657870]

this is actually an unusual behaviour we are seeing it in lower instances but not in commercial dev more like in our QA