The new development on existing catalog item is impacting the old RITM's

[sivagangadharre]

Hi

I need to work on the existing catalog item and build it with new requirement. But after development it is impacting the older RITM's which are submitted before.
Use case: Earlier the catalog item is having 6 variables(4 are text and 2 are lookup select-box). By onlaod condition it self the form displays 2 select-box and 2 text variable by using catalog UI policy. one of the select-box having 4 choices in it.
As per the new requirement, need to add one more choice to the select-box. then totally it contains 5 choice in it. and BY onload itself the form should show one select-box and one text variable as part of the new requirement. I did the development and form is working as per the new requirement, But it is affecting the older RITM's. After opening the old RITM i am seeing the 5 choices and only two variables on the RITM which is submitted and closed complete before doing the new development. The old RITM which is opened must show 4 variable and 4 choices in the select-box variable because it submitted earlier. but the new development is impacting the old RITM's. how can overcome this issue(with the new development it shouldn't impact the old RITM's.
Any solution will be appreciates.

[Ratnakar7]

Hi @sivagangadharre ,

This is likely because the catalog UI policy you used to show/hide variables and choices is being applied to all RITMs, including those submitted before the changes were made.

To avoid this issue, you can create a new version of the catalog item and apply the changes only to the new version. This way, existing RITMs will continue to use the old version of the catalog item, while new RITMs will use the updated version.

Thanks,

Ratnakar

[siva gangadhar]

Hi @Ratnakar7 ,

Thanks for the reply, I created new version of the catalog item. could you please mention the steps to apply the changes only to the new version OR send any screen shots.

Thanks,

Siva.

[siva gangadhar]

Hi @Ratnakar7 ,

Thanks for the reply Could you please provide the steps to apply changes only to the new version. attach any sample screenshots.

Thanks,

Siva.