The reference to entity "sys_id" must end with the ';' delimiter.

[godfrey1]

Hi all,

I am trying create PDF document template and mark signature on it. However, it returns error as below when I click "Mark Signatures".

Any chances I can correct this?

Thanks and regards

[Alberto Consonn]

Hi,

instead of the '&' sign, put this: "&" - without the quotation marks, it should fiy your issue.

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

[godfrey1]

Hi Alberto,

Thank you for your reply. Where should I change '&' sign to &?

I have checked the url, there is no '&' sign on it.

Cheers

Godfrey

[Alberto Consonn]

You can try to use the suggested workaround below:

https://community.servicenow.com/community?id=community_question&sys_id=476d4618dbe8e7488e7c2926ca96...

[godfrey1]

Yeah, try to set glide.ui.escape_all_script to true but same outcome.