Three Strike Rule Automation In incident

[nameisnani]

Hi Team , 

if any one implemeneted three strike rule close autiomation on incident module . 

can any one please help me .

[Tanushree Maiti]

Hi @nameisnani 

Step by steps instruction is given here:

[How to] Flow 3 Strike rule for Incident

[SP22]

Hello @nameisnani,

Please find the below links and let me know whether it is useful or not.

https://www.servicenow.com/community/developer-forum/3-strike-rule-for-incident-closure-business-hou...

https://www.servicenow.com/community/developer-forum/3-strike-rule-automation-ticket-incident-pop-up...
https://www.servicenow.com/community/developer-forum/3-strike-rule-for-incident-closure-business-hou...

Thanks
SP

[Mark Manders]

Go through these and then formulate a proper question, telling us what you already did and what is and isn't working. Just stating that you did something and need help, is not what this community is for. We are here to assist/help/answer questions. Not to do your job for you.

https://www.servicenow.com/community/developer-forum/three-strike-automation-not-triggering-when-on-...

https://www.servicenow.com/community/developer-forum/strike-reminder-triggers-even-after-incident-st...

https://www.servicenow.com/community/developer-forum/three-strike-reminder-logic-when-incident-is-on...