This checkbox randomly showed up in our Form widget in the activity stream section. What's controlling this to show up? We have other journal_input fields, can they all show up here so users can toggle to a specific comment box and leave a comment? Is there a way to get rid of it?
Thanks!
is this page part of standard ticket configuration? Can you share the page id?
Post probably you are using id=form page which shows the extended journal field.
try to use id=ticket page, it will not show the extended fields automatically.
make this includeExtended to false to remove the secondary journal fields on your customized form widget.
According to conversational widget code - You can have only one secondary journal field which user can edit.
this logic is used to determine the secondary field
