Time zone in emails is not correct

[nguynnhthi]

Hello all,

The email notifications sent by my instance are having GMT as time zone instead of the local time zone. When I open the preview notification in the notification record it shows the local time zone. However, in the preview email in the email log and in the actual email sent out, it shows the GMT time zone. What could have been the problem?

Thanks,
Thi

[Ankur Bawiskar · Accepted solution]

Hi,

system internally stores in GMT and hence when system picks the date/time in email body it shows in GMT

to show in local time you need to use email script and then use getDisplayValue() on date/time field

Regards
Ankur