Timeout issue after implementing SSO ?
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‎04-21-2015 08:31 AM
Hi All,
We recently implemented SSO using SAML 2.0 application. But the instance is asking for username and password very frequently.
We need to setup timeout duration of 60 mins so that if the instance remains idle for more than 60 mins then it should logout.
Could anyone please let me know how can i implement this. I checked on wiki but there some properties are mentioned. Do i need to create any new property. ?
TIA,
Gaurav
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‎04-21-2015 08:38 AM
There is a system property called glide.ui.session_timeout. It is set to 30 by default.
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‎04-21-2015 08:44 AM
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‎04-22-2015 02:07 AM
Hi Allen,
I set that property to 60 minutes. but it doesn't seem to work.
Do u know why is it happening ?
Thanks,
Gaurav
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‎04-22-2015 04:14 AM
I would check at the Identity Provider and make sure there is no timeout there. If ServiceNow is set to 60 minutes, that should be all you need to set.
