To auto-populate printer CIs name as serial number + model name.

[PriyaRaj]

Hi All,

When we create printer CIs, the name of printer should auto-populate as serial number + model name. 

Model name field is not available on printers table but model id is available. Kindly let me know how we can achieve this.

Thanks in Advance!!

[Peter Bodelier]

Hi @PriyaRaj 

Create a Business Rule with below script, or use this as default value for the name field.

var printerName = current.serial_number + ' - ' + current.model_id.name;
current.name = printerName;

[Anand Kumar P]

Hi @PriyaRaj ,

Write after insert business rule in cmdb_ci_printer table add below script.

(function executeRule(current, previous /*null when async*/) {
    var model = new GlideRecord('cmdb_model'); 
    if (model.get(current.model_id)) {
        current.name = current.serial_number + ' ' + model.name;
    }
})(current, previous);

Thanks,

Anand