To create alert message popup in service portal

[Dhivya10]

I want to create a alert notification in service portal.. For example,

If I  click HR  means I need one alert message ..

[Pavankumar_1 · Accepted solution]

Hi,

create widget as below then you can add it to your portal using page designer.

In this example it will give the open incidents count and make changes as per you are requirement.

HTML:

<div   class="button-box" >
  <div>
   <button type="button" class="btn btn-primary" ng-click="open()">open</button>
  </div>
  </div>

Client Script:

function($scope) {
$scope.open = function(){
        alert($scope.data.task);
    }  
}

Server Script:

(function(){
 var incRec2 = new GlideRecord('incident');
    incRec2.addEncodedQuery('active=true');
    incRec2.query();
if(incRec2.next()){
data.task = "Total Open Incident are   :  "+incRec2.getRowCount();
    
}

})();

Hope it helps!!

Please Mark ✅ Correct, Thanks!! 

Regards

Pavankumar

[Pavankumar_1]

Hi,

Please close the thread by Mark it  ✅ Correct/helpful, if this solves your issue.

Regards

Pavankumar