To display Notes on Service Portal

rishabh31
Mega Sage

Dear Team,

 

I am stuck with the requirement and need help to get this acheived. Please find the below screenshot to understand the requirement where I would like to display Resolution/Close notes for task types on the Ticket form of the Service Portal per the defined condition mentioned in the below screenshot.

 

I referred some solved community posts to get this done but not getting the exact one as this.

Requesting help to get this resolved and I am new to Portal stuff.

 

Thanks in advance.

9 REPLIES 9

Did you got the solution for this 

if you get the solution please tell me how to do 

@Ankur Bawiskar sir or any one! who could help me on this

@rishabh31 

so header you want to change dynamically?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

yes @Ankur Bawiskar sir

Hi @rishabh31 if you find ow to do this please give me steps