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To make review state mandatory before closing the security *incident in SIR form

Siva_Prasad
Tera Contributor

Hi
How to make review state mandatory before closing the security incident in SIR form? so that only after review only the security incident can be closed

Regards,
Siva.

12 REPLIES 12

Dr Atul G- LNG
Tera Patron

Hi @Siva_Prasad 

“For this, you need to make changes in the OOTB process. It’s like adding a new state or a state validation. Please check if there is any OOTB flow on SIR, and then make the required changes there. The process is mainly state-driven.

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AmritaK67631411
Tera Contributor

Hi @Siva_Prasad 
To make the Review State mandatory before closing a Security Incident in the Security Incident Response (SIR) form, you can enforce this using Business Rules or UI Policies combined with State validation logic.

If my response helped, please mark it as Correct ✅

AmritaK67631411
Tera Contributor

HI @Siva_Prasad 
To make the Review State mandatory before closing a Security Incident in the Security Incident Response (SIR) form, you can enforce this using Business Rules or UI Policies combined with State validation logic.

If my response helped, please mark it as Correct ✅

Ankur Bawiskar
Tera Patron

@Siva_Prasad 

Is Review state a custom field or OOTB one?

share some screenshots.

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader