To make review state mandatory before closing the security *incident in SIR form
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3 weeks ago
Hi
How to make review state mandatory before closing the security incident in SIR form? so that only after review only the security incident can be closed
Regards,
Siva.
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3 weeks ago
Hi @Siva_Prasad
“For this, you need to make changes in the OOTB process. It’s like adding a new state or a state validation. Please check if there is any OOTB flow on SIR, and then make the required changes there. The process is mainly state-driven.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
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3 weeks ago
Hi @Siva_Prasad
To make the Review State mandatory before closing a Security Incident in the Security Incident Response (SIR) form, you can enforce this using Business Rules or UI Policies combined with State validation logic.
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3 weeks ago
HI @Siva_Prasad
To make the Review State mandatory before closing a Security Incident in the Security Incident Response (SIR) form, you can enforce this using Business Rules or UI Policies combined with State validation logic.
If my response helped, please mark it as Correct ✅
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3 weeks ago
Is Review state a custom field or OOTB one?
share some screenshots.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
