To make review state mandatory before closing the security *incident in SIR form
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‎11-18-2025 01:27 AM
Hi
How to make review state mandatory before closing the security incident in SIR form? so that only after review only the security incident can be closed
Regards,
Siva.
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‎11-18-2025 01:43 AM
The highlighted one
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‎11-18-2025 01:45 AM
To make the Review State mandatory before closing a Security Incident in the Security Incident Response (SIR) form, you can enforce this using Business Rules or UI Policies combined with State validation logic.
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‎11-18-2025 01:49 AM
Hi @Siva_Prasad
You need to check how the OOTB states are configured, and then you need to add the ‘Review’ state.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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‎11-18-2025 02:00 AM
Ok Let me check it once.
regards,
Siva.
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‎11-18-2025 02:01 AM
please share feedback mate.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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