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To make review state mandatory before closing the security *incident in SIR form

Siva_Prasad
Tera Contributor

Hi
How to make review state mandatory before closing the security incident in SIR form? so that only after review only the security incident can be closed

Regards,
Siva.

12 REPLIES 12

Siva_Prasad_0-1763459007911.png

The highlighted one 

To make the Review State mandatory before closing a Security Incident in the Security Incident Response (SIR) form, you can enforce this using Business Rules or UI Policies combined with State validation logic.

Hi @Siva_Prasad 

 

You need to check how the OOTB states are configured, and then you need to add the ‘Review’ state.

 

https://learning.servicenow.com/nowcreate?id=nc_asset&asset_id=76b9c5ac474d2e10c2f2090fe16d436e&nc_s...

 

 

https://www.servicenow.com/docs/bundle/zurich-security-management/page/product/secops-analyst-worksp...

 

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Ok Let me check it once.

regards,
Siva.

please share feedback mate.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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