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To make review state mandatory before closing the security *incident in SIR form

Siva_Prasad
Tera Contributor

Hi
How to make review state mandatory before closing the security incident in SIR form? so that only after review only the security incident can be closed

Regards,
Siva.

12 REPLIES 12

Siva_Prasad_0-1763459007911.png

The highlighted one 

To make the Review State mandatory before closing a Security Incident in the Security Incident Response (SIR) form, you can enforce this using Business Rules or UI Policies combined with State validation logic.

Hi @Siva_Prasad 

 

You need to check how the OOTB states are configured, and then you need to add the ‘Review’ state.

 

https://learning.servicenow.com/nowcreate?id=nc_asset&asset_id=76b9c5ac474d2e10c2f2090fe16d436e&nc_s...

 

 

https://www.servicenow.com/docs/bundle/zurich-security-management/page/product/secops-analyst-worksp...

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Ok Let me check it once.

regards,
Siva.

please share feedback mate.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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