to restrict creation of incident when approver rejects the request [ there is BR on ritm table]

[Sachin Gavhane]

Hi team , 

I already have a business rule which creates an incident when state changes to closed incomplete.
But when approver rejects the request , then also state gets changed to closed incomplete.

In this scenario I don't want to create an incident.

what condition should I add in my existing business rule?

Your help is highly appreciated.

[Bert_c1]

Hi Sachin,

Try having 'gs.isInteractive()' in the BR condition. Or 'gs.getSession().isInteractive()' I see both used in OOB BRs.