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01-05-2021 03:35 AM
Hello,
I have to create this workflow, and the task Retrieve Hardware must be triggered on the date mentioned in item .
any idea how to do this?
Thank you
Solved! Go to Solution.
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01-05-2021 05:49 AM
From what I could get from your question
1) You want Catalog Task to be created on that date
Example: If date is 10th Jan 2021 so catalog task should be created on that day and your workflow should wait till that time
If yes then you can use Workflow Wait for Timer Activity with Script below
var gdt = new GlideDateTime(current.variables.Scheduled_retrieve_date);
answer = gs.dateDiff(new GlideDateTime(), gdt, true);
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-05-2021 05:43 AM
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01-05-2021 05:49 AM
From what I could get from your question
1) You want Catalog Task to be created on that date
Example: If date is 10th Jan 2021 so catalog task should be created on that day and your workflow should wait till that time
If yes then you can use Workflow Wait for Timer Activity with Script below
var gdt = new GlideDateTime(current.variables.Scheduled_retrieve_date);
answer = gs.dateDiff(new GlideDateTime(), gdt, true);
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-05-2021 06:34 AM
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01-05-2021 06:43 AM
Hi,
what date have you selected?
Today is 5th Jan
If you have selected date as 6th/7th Jan then you should check whether catalog task got created on 6th or 7th
Workflow will wait till that date and then it would proceed
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-05-2021 06:57 AM