trigger flow from business rule

[jean-pauldehaas]

Hi All,

i have a flow for decomissioning a pc, the flow should kick off if an update is done from AD on the computer table.

when the computer gets disabled in AD and this information gets updated in servicenow, the flow should kick of and created the requested item that is attached to the flow.

users are also able to manually create the request but when the request is created automatically the approval in the flow should be skipped.

im not sure how to start is there anyone who can hellp me on the way

[Ankur Bawiskar]

@jean-pauldehaas 

you can use after update BR and check in the condition if it was manually triggered in an interactive session or not

Then trigger flow

Condition: Field Logic

Script:

(function executeRule(current, previous /*null when async*/ ) {

    // Add your code here
    if (!gs.getSession().isInteractive()) {
        try {
            var inputs = {};
            inputs['current'] = ; // GlideRecord of table:
            inputs['table_name'] = 'incident';

            // Execute Synchronously: Run in foreground.
            // var timeout = ; //timeout in ms
            //sn_fd.FlowAPI.executeFlow('global.test_flow', inputs, timeout)
            sn_fd.FlowAPI.executeFlow('global.test_flow', inputs);
        } catch (ex) {
            var message = ex.getMessage();
            gs.info(message);
        }

    }

})(current, previous);

ScriptableFlowRunnerResult 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[jean-pauldehaas]

@Ankur Bawiskar thanks!

how do i implement in this script that it should skip te approval ? 

[Ankur Bawiskar]

@jean-pauldehaas 

when triggered via script you can pass an input to flow via script and based on that input you will know if approval has to be skipped or not

To handle this you can use IF logic and check the value of input

If my response helped please mark it correct and close the thread so that it benefits future readers.

[jean-pauldehaas]

apologies but i need some help on that one.

i have this now:

(function executeRule(current, previous /*null when async*/ ) {

    // Add your code here

    if (!gs.getSession().isInteractive()) {

    try {

        var inputs = {};

        inputs['table_name'] = 'sc_req_item';

        inputs['request_item'] = current; // GlideRecord of table: sc_req_item

        // Start Asynchronously: Uncomment to run in background.

        // sn_fd.FlowAPI.getRunner().flow('global.pc_decommission').inBackground().withInputs(inputs).run();

        // Execute Synchronously: Run in foreground.

        sn_fd.FlowAPI.getRunner().flow('global.pc_decommission').inForeground().withInputs(inputs).run();

    } catch (ex) {

        var message = ex.getMessage();

        gs.error(message);

    }

    }

})(current, previous);