trigger notification from scheduled job

[Arun_Manoj]

Hi,

I create event register,scheduled job and notification for sn_grc_task for planned end date field(end_date)

notification needs to trigger 7 days before and after planned end date, on the planned end date.But notification not triggering.

scheduled job:

(function() {

    var gr = new GlideRecord('sn_grc_task');
    gr.addQuery('active', true);
    gr.addQuery('state', 'NOT IN', '3,4,7,9');
    gr.addQuery('end_date', '!=', '');

    gr.query();

    var now = new GlideDateTime();
    var currentDate = now.getDate();

    var sevenDaysBefore = new GlideDateTime();
    sevenDaysBefore.addDaysUTC(-7);
    var sevenDaysBeforeDate = sevenDaysBefore.getDate();

    var sevenDaysAfter = new GlideDateTime();
    sevenDaysAfter.addDaysUTC(7);
    var sevenDaysAfterDate = sevenDaysAfter.getDate();

    while (gr.next()) {
        var dueDateTime = gr.getValue('end_date');
        var dueDateOnly = dueDateTime.split(' ')[0];

        if (dueDateOnly == sevenDaysBeforeDate || dueDateOnly == currentDate || dueDateOnly == sevenDaysAfterDate) {
            var assignedTo = gr.getValue('assigned_to.email');

            // Fire event passing only assignedToSysId
            gs.eventQueue('sn_grc.due.date', gr, assignedTo);
        }
    }

})();

[G Ponsekar]

Hi @Arun_Manoj ,

Can you update your script like below and check once?

(function() {
var gr = new GlideRecord('sn_grc_task');
gr.addQuery('active', true);
gr.addQuery('state', 'NOT IN', '3,4,7,9');
gr.addQuery('end_date', '!=', '');
gr.query();

var now = new GlideDateTime();
var currentDate = now.getDate();

var sevenDaysBefore = new GlideDateTime();
sevenDaysBefore.addDaysUTC(-7);
var sevenDaysBeforeDate = sevenDaysBefore.getDate();

var sevenDaysAfter = new GlideDateTime();
sevenDaysAfter.addDaysUTC(7);
var sevenDaysAfterDate = sevenDaysAfter.getDate();

while (gr.next()) {
var dueDateTime = gr.getValue('end_date');
var dueDate = new GlideDateTime(dueDateTime); // Convert end_date to GlideDateTime object
var dueDateOnly = dueDate.getDate(); //Get date part only.


if (dueDateOnly.equals(sevenDaysBeforeDate) || dueDateOnly.equals(currentDate) || dueDateOnly.equals(sevenDaysAfterDate)) {
var assignedTo = gr.getValue('assigned_to.email');
gs.eventQueue('sn_grc.due.date', gr, assignedTo);
}
}
})();

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!

Thanks, GP