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Trigger Pop up message on Security Incident Closure in SIR Workspace

VarunS
Kilo Sage

There is a pop-up message as shown in the attached screenshot that is triggered when the state of the security incident is changed to closed in the Security Incident Response Workspace. I need to modify the trigger condition for this message. However, I am unable to find the client script that is triggering this message. Can someone please help identify the trigger for this message.

VarunS_0-1714990613881.png

 

1 REPLY 1

GregF2
Tera Expert

Did you ever figure this out?  I am trying to figure out where it is also.  I am having trouble to get it to pop the message when they close incident via custom button.  It used to work until a couple plugin versions ago.  I would like to know where it is so I can try to figure out what is going on.