Trigger RITM Approvals in Request flow

Kalyan520
Tera Contributor

‎05-13-2022 06:58 AM

Hello Folks,

I have a requirement to trigger approvals on RITM level in a workflow which is on Request, Can some one please help me to achieve this. I have described my requirement below.

find_real_file.png

I can achieve it by creating workflow on rimt and can associate to specific cat item. So the ritm flow runs only after the request is approved. here I need this approval in between request approvals.

 

Thanks

Ram

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SumanthDosapati
Mega Sage
Mega Sage

‎05-13-2022 07:14 AM

Hi kalyan,

In your workflow, after your first two approvals, generate an approval to RITM table with a run script activity.

You can try below code in run script activity

var ritm = new GlideRecord('sc_req_item');
ritm.addQuery('request',current.sys_id);
ritm.query();
if(ritm.next()) //assuming there is only one RITM under REQ. If more than one then use while instead of if
{
var ritm_sys_id = ritm.sys_id;
}

var approval = new GlideRecord('sysapproval_approver');
approval.initialize();
approval.setValue('sysapproval',ritm_sys_id);
approval.setValue('approver','sys_id_of_approver user');// give approver sysid here
approval.setValue('state','requested');
approval.insert();

 

After this run script activity you can put a wait for activity and proceed with the flow.

 

Mark as correct and helpful if it works.

Regards,

Sumanth

 

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