Triggering email validation

Mohammedwaseem
Tera Contributor

‎09-07-2023 05:01 AM

Hi, 

I have a requirement . 

lets assume a user XYZ who is working in a shift. if the user XYZ works for more than x days in same shift , a notification should trigger to his superior .

Please help me if you have any solution.

 

Thanks ,

Waseem.

 

0 Helpfuls
  • 212 Views
1 REPLY 1

Eswar Chappa
Mega Sage
Mega Sage

‎09-07-2023 05:29 AM - edited ‎09-07-2023 05:35 AM

Hi @ Mohammedwaseem  you can achieve it with the below solution

 

1.Create a field on the table called as "Shift assignment date" with GlideDate type.

2.Update the value of it with a Business rule having a trigger when ever the shift field value changes it updates with the current date in the"Shift assignment date"field.

3.Create a schedule Job runs on daily basis and it validates the duration between the "Shift assignment date" and the current date in the system.If it matches the condition of the X days.Then you can trigger an event by passing the user sys_id and User.superior.sys_id from there you can notify the users superior.

 

You can achieve it by this way

 

Thanks & Regards,

Eswar Chappa

Mark my answer correct and Helpful if this helps you 😀

0 Helpfuls