Trouble with Flow and Decision Table
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11-03-2023 07:31 AM
Hi ServiceNow Community,
I'm facing an issue with a flow in ServiceNow that uses a decision table. Despite my efforts, I find myself having to test it repeatedly. Every time my table updates when I clicked test button in the flow designer.
I would greatly appreciate your assistance in diagnosing and resolving this problem.
Kind Regards
Beyza
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11-03-2023 08:55 AM
You have an Update Record actions. Are you thinking because the value is the same, no update should occur? The Action will always do an update.
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11-05-2023 05:08 AM
Thank you Michael for your response. I thought every time the record needs to update. Could you please let me know which action do I need to choose? Thanks and best regards.
Beyza
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11-07-2023 02:15 PM
Is it a problem that it updates every time? Otherwise you'd need some If logic to only trigger an update when needed.
