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Trying to attach file from the custom attachment variable to OOB attachment icon on the case form

nikhitha24
Tera Guru

‎02-16-2024 04:51 AM

Hi All,

 

I'm trying to attach the file from the custom attachment variable to OOB attachment icon on the case form.

can you please help me how can i achieve it

 

Thanks in advance

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Saloni Suthar
Mega Sage
Mega Sage

‎02-16-2024 05:26 AM

Hi @nikhitha24 ,

 

Please review community article for the solution- https://www.servicenow.com/community/now-platform-forum/disable-zz-yy-prefix-from-attachment-when-ad...


If my response helped you, please click on "Accept as solution" and mark it as helpful.
- Saloni
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