Trying to setup firewall hole for my dev instance REST Outbound Message

[eolmstead]

We are trying to configure our firewall to allow the dev instance to POST a REST Message back to us for the REST Outbound Message.  Is there a simple way to determine the IP address that my dev instance will use when making outbound REST requests?

[Bert_c1]

Hi,

the last time I had access to the Support site, there is a place to review your hosted instances and get the IP address assigned.  Others who can login in and have 'admin' status, can verify that.

I found:

https://docs.servicenow.com/bundle/utah-platform-security/page/administer/login/task/t_AccessControl...

[eolmstead]

That page won't display for me, do I have to have customer support access to view my dev instance IP information?

[Bert_c1]

https://docs.servicenow.com/bundle/utah-platform-security/

page/administer/login/task/t_AccessControl.html

(I added a line break, remove that when you try.)

I have no ide why you can't see that.  Maybe start here:

https://docs.servicenow.com/

And btw, that site can solve many questions posted here in the Community.

[Bert_c1 · Accepted solution]

Some content:

IP Address Access Control

Utah

Apply an IP access control to outbound traffic, inbound traffic, or bidirectional traffic. The system only blocks an IP address if a matching Deny rule exists and no matching Allow rule exists. By default, there are no restrictions on access to your instance.

Before you begin

Role required: admin

Procedure

1. Navigate to All > System Security > IP Address Access Control to see a list of your IP access controls.
   You might have to activate the IP Range Based Authentication [com.snc.ipauthenticator] plugin.
2. Complete the form.
   Note: To find your instance IP information, Log in to https://support.servicenow.com, and Search for the My IP Information service catalog item.