UI Action: Can I pass a value from the client function to the server function?

[saer34087fg]

UI Action with Client == true

Current table is incident.

Intention is to take input via user confirmation in the client-side function & pass a value based upon that into a problem record that will be submitted in the server-side function.

I tried declaring a variable outside the functions and setting its value in the client-side function but its value is apparently not available to the server-side function.

I've tried doing a g_form_setValue in the client-side function to get a value into the current incident & than use that value to set a value in the new problem record. To save that to the incident, I used

gsftSubmit(document.getElementById('sysverb_update_and_stay'));

but it doesn't perform an update.

I followed that with

gsftSubmit(null, g_form.getFormElement(), 'create_problem');

to call the 'Action name' set in the UI Action but the problem is not created.

The UI action works fine if I don't bother with the second "confirm" or try to do the first gsftSubmit. Script with both is as follows.

//client-side 'onClick' function

function confirmProblem(){

      var answer = confirm('Are you certain you want to create a problem record for this incident?');

      if (!answer){

              return false; //abort problem creation

      }

      var assignGroup = g_form.getReference('assignment_group');

      var notify = confirm('Instead of waiting until you have modified the problem, do you want to notify the ' + assignGroup.name + " group immediately?");

alert("notify: " + notify);

      if (notify){

      g_form.setValue('u_problem_notify_on_create', true);

alert("notify on create: " + g_form.getValue('u_problem_notify_on_create'));

      }

      gsftSubmit(document.getElementById('sysverb_update_and_stay'));

alert("just before the second gsftSubmit");

      //Call the UI Action and skip the 'onclick' function

      gsftSubmit(null, g_form.getFormElement(), 'create_problem'); //MUST call the 'Action name' set in this UI Action

alert("just after the second gsftSubmit");

}

createProblem();

//server-side fn

function createProblem(){

      var prob = new GlideRecord("problem");

      prob.short_description = current.short_description;

      prob.cmdb_ci = current.cmdb_ci;

      prob.priority = current.priority;

      prob.impact = current.impact;

      prob.urgency = current.urgency;

      prob.description = current.description;

      prob.assignment_group = current.cmdb_ci.u_level_3_support_group;

      prob.u_notify_on_create = current.u_problem_notify_on_create;

      var sysID = prob.insert();

      current.problem_id = sysID;

      var mySysID = current.update();

      gs.addInfoMessage("Problem " + prob.number + " created");

      action.setRedirectURL(prob);

      action.setReturnURL(current);

}

[Michael H]

Thanks @tltoulson ,

I was scratching my head about the Global Variable in server/client side issue for a while, but this explained it perfectly!

Cheers,

- MH

[vincentb]

Hi Douglas, I haven't found a way to use parameter.

But as a workaround you can create another inactive UI Action with a different "Action name".

Then you call one or the other in your main UI Action.

Example below:

function create_prob_call(){

  if(confirm("Do you want to add the incident affected CIs in the problem?")){

  return gsftSubmit(null, g_form.getFormElement(), 'create_prob_from_inc');

  }

  else{

  //We call the inactive UI Action with this name. This is a workaround because we can't push a parameter

  return gsftSubmit(null, g_form.getFormElement(), 'create_prob_from_inc_no_ci');

  }

}