UI Action - 'Condition' not applying on Workspace

Andrew McNeill · ‎07-12-2023

As the title says, my condition for visibility for a UI Action doesn't apply in Workspace despite applying outside Workspace. Do I put the condition in Workspace Client Script?

Andrew McNeill · ‎07-25-2023

@Dharaneetharan @Manmohan K yes I have found the solution

The solution is, the condition for workspace UI actions isn't toggled from the UI Action record

Instead, it is toggled from a record on the Action Assignment [sys_declarative_action_assignment] table

Within the record, you must click Advanced view in the related links, and you may have to configure the layout to show the 'Script Condition' field under the Conditions tab

Only here could I control visibility of UI actions in Workspace

View solution in original post

Manmohan K · ‎07-12-2023

Hi @Andrew McNeill

Can you check if workspace form button is checked.

If not, then you would have a different button that is being used in workspace

Andrew McNeill · ‎07-12-2023

@Manmohan K Yes it is checked

The UI Action is appearing in Workspace when I don't want it to. The problem is not that it is not showing, it is that when the condition evaluates to false and it rightly does not appear in classic SN, it still appears on Workspace.

Manmohan K · ‎07-12-2023

@Andrew McNeill

Can you share the UI action code and images

That would help community to check what's wrong

Andrew McNeill · ‎07-12-2023

Thanks @Manmohan K

The UI Action is OOB I think, it is called 'Transfer Case' in the HR: Core application scope