UI Action is not picking the condition

[ABC6]

Hello Team,
Ui Action is not picking up the condition where it calling script include , please help me to get this issue resolved
ideally it should skipped the Risk assesment for RFC change , poreviously it is working but not now 

[Gaurav Rathaur]

Hi @ABC6 ,

Fix Steps:

1. Check Script Include: Ensure it's active and Client Callable = true if used on client-side.

2. Condition Syntax: Confirm it returns true/false properly (not null/undefined).

3. Use GlideAjax: If UI Action is client-side, call Script Include via GlideAjax, not directly.

4. Debug: Add gs.log() in Script Include and test in Scripts - Background to verify output.

[J Siva]

Hi @ABC6 
Did you check what is being returned from the script include? Please share the script from the script include.
Regards,
Siva

[Abhijit4]

Hi @ABC6 

Can you also show us code on script include side and its configuration?

[ABC6]

Script include which is on Condition side or Which we use over script section

[ABC6]

Script include which is on Condition side or Which we use over script section?