UI action on service portal

xif1
Mega Expert

Hello Snow Community,

UI action are not working on service portal helsinki (page ticket).

I found that we have to code our own widget, so I did something with few button ng-show to display etc etc..

I would like to call getActionName in order to launch the proper ui action for the right button, but I can't use g_form on client side script on the portal.

Someone i've done this ?

Or do you know a better way to handle ui action on service portal page ?

Regards

15 REPLIES 15

Hi @xif  and @Jeet  Can you please share the angular code for that widget

Regards

 

pavankumary
Kilo Contributor

Hello Romain,



My UI Actions on the form are visible in form layout but not in service portal form.



Please consider that my UI Actions are server side and doesn't have any condition to restrict.



Could you please help me how to make these UI Actions visible in Service portal "form"?. Currently i could see only "Save" button.



Should i check any other configurations to make them available?



Thanks,


Pavan


Hello Brad,



My UI Actions on the form are visible in form layout but not in service portal form.



Please consider that my UI Actions are server side and doesn't have any condition to restrict.



Could you please help me how to make these UI Actions visible in Service portal "form"?. Currently i could see only "Save" button.



Should i check any other configurations to make them available?



Thanks,


Pavan


Hey Pavan,




You have to make custom WIDGETS to achieve your requirement because you can not show UI ACTION on SERVICE PORTAL.



Refer this for creating WIDGETS -


Widgets


Create a widget


Widget Editor


Widget scripting