UI action on service portal

xif1
Mega Expert

‎10-20-2016 09:34 AM

Hello Snow Community,

UI action are not working on service portal helsinki (page ticket).

I found that we have to code our own widget, so I did something with few button ng-show to display etc etc..

I would like to call getActionName in order to launch the proper ui action for the right button, but I can't use g_form on client side script on the portal.

Someone i've done this ?

Or do you know a better way to handle ui action on service portal page ?

Regards

0 Helpfuls
  • 5,261 Views
15 REPLIES 15

nitish99
Tera Guru
In response to pavankumary

‎07-04-2017 04:28 AM

Hey Pavan,



As Brad already mentioned, only Server Side UI Actions will be visible in the Portal and not the client side. Is your UI Action Server Side?



Also, are you opening the record in Ticket View or Form View?


0 Helpfuls