UI Action to Redirect to a URL

nagaraju8 · ‎03-18-2016

Hi All,

I have a requirement, based on user subregion ess portal page will appear i.e when we click on a UI button first it check the user subregion and redirects to that specific ESS portal page. How to do it please any one help me.

Regards,

Nagaraju

ghsrikanth · ‎03-18-2016

From UI Action, you can always query server side GlideRecord script -

var userId = gs.getUserID();

var grUser = new GlideRecord('sys_user');

if(grUser.get(userId)){

var userRegion = grUser.region;

//you can use userRegion here

}

An example UI action with gliderecord query in out of box -

https://instancename.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=399b3492d701310013ab49547...

Mark if it is helpful or correct, feedback is appreciated

View solution in original post

ghsrikanth · ‎03-18-2016

In the UI Action, you can access the User's subregion by quering the sys_user table using gs.getUserID();

And can redirect to any url with the below line -

action.setRedirectURL('http://www.mysite.com/mypage.htm');

Hopefully you have explored this option -

UI Actions - ServiceNow Wiki

nagaraju8 · ‎03-18-2016

Hi srikanth,

Thanks for your information.

I got the user id, but how I get user subregion.

Regards,

Nagaraju

zica · ‎03-18-2016

Nagaruaju,

Gliderecord the sys_user table with the sys_id of the current user logged in. From there you can retrieve the subregion value

sample of the script :

var currentUser = gs.getUserID()

var subRegion = '';

var subR = GlideRecord('sys_user');

subR.addQuery(sys_id'', currentUser );

subR.query();

if (subR.next()) {

subRegion = subR.u_subregion;

}

if (subRegion == 'servicenowLand') {

action.setRedirectURL('www.www.ww');

} else {

action.setRedirectURL('www.xxx.xx');

}

nagaraju8 · ‎03-18-2016

Hi ZA,

It is working fine for me.Thanks a lot for your information.

Regards,

Nagaraju