UI Action - trigger email

[AlexR]

Hi,

I've a simple process required to send an email of an incident using a UI action. I've setup an event in the registry, email notification and the UI action, however the event doesn't trigger when clicking the action:

can anyone advise on what's wrong. Many thanks

Alex.

[Sagar Pagar · Accepted solution]

Hi,

Try this below sample scripts and modify it accordingly.

if(typeof window == 'undefined')
fireEvents();

//Server-side function
function fireEvents(){
//Check even name properly:
gs.eventQueue("event.name", current);
action.setRedirectURL(current);
}

Note - Make sure that Send to event crater check box should selected.

Thanks,

Sagar Pagar

[Sagar Pagar · Accepted solution]

Hi,

Try this below sample scripts and modify it accordingly.

if(typeof window == 'undefined')
fireEvents();

//Server-side function
function fireEvents(){
//Check even name properly:
gs.eventQueue("event.name", current);
action.setRedirectURL(current);
}

Note - Make sure that Send to event crater check box should selected.

Thanks,

Sagar Pagar

[scott barnard1 · Accepted solution]

Hi AlexR

in your UI action enclose your event push into a function.

(function() {

your code

})();

[AlexR]

thank you both!, both solutions resolved this