UI Action visibility Restriction based on Script include result

[Mrman]

Hi All,

I have created a UI action in Scoped Application to show on the Case form when the 1st Task created is moved to Closed state . 

This UI action should only be visible when Step 1 task is closed .  I am making a call to Script Include to query the table and return 'true' Or 'false' .

The Condition used to restrict the visibility of UI action is not working . Could you let me know if I am missing something in my Script .

Below is the UI Action 

Below is the Script Include :

var SteptaskUtils = Class.create();
SteptaskUtils.prototype = {
    initialize: function checktaskclosure(current) {
        var grt = new GlideRecord('sn_hr_core_task');
        grt.addQuery('parent', current.sys_id);
        grt.addQuery('short_description', 'Step1 Task');
        grt.query();
		gs.info('the returned records are :' + grt.getRowCount());
		var gh = grt.state;
        if (gh == '3') {

            return true;
        }
		else{
			
			return false;
		}


    },


    type: 'SteptaskUtils'

};

[Mrman]

Hi ,

This logic is working only for one UI action , if I add Step3 UI action to check closure of Step2 task it is not working , I can see both Step2 and Step3 UI actions visible even after Step2 task is moved to Closed state .

Do I need to use any Loop to take the count of Tasks getting created and check their Closure ?

Please Guide

[nataliya_b]

try these 4

ui action #1:

condition: new sn_hr_core.SteptaskUtils().checktaskclosure(current, 'Step1 Task');

ui action #2: new sn_hr_core.SteptaskUtils().checktaskclosure(current, 'Step2 Task');

have you script include changed to below

(assumtion, that state is the same(=3) for both checked tasks)

var SteptaskUtils = Class.create();
SteptaskUtils.prototype = {
initialize: function(){},

checktaskclosure: function(current,strTask) {
gs.info('Into the Script Include:');
var grt = new GlideRecord('sn_hr_core_task');
grt.addQuery('parent', current.sys_id);
grt.addQuery('short_description', strTask);
grt.query();
gs.info('the returned records are :' + grt.getRowCount());
if(grt.next()){

var gh = grt.state;
gs.info('the state value is :' + gh);
if (gh == '3') {

return true;
}
else{
gs.info('Into Else:');
return false;
}

}
},

type: 'SteptaskUtils'

};

[Mrman]

Hi @nataliya_b ,

Could you please let me know how do I add Role in the condition of UI action .

The current condition which I gave is not restricting the users and a user with itil is able to see these UI action when they open the case.

I gave the condition as below but it is not working , please suggest

current.state == 40 && (!current.isNewRecord() || current.canCreate())&&(gs.getUser().hasRole('sn_hr_core_case_writer'));