UI Action with confirmation

[Eric Manning]

There are many articles that describe how to do this but nothing I try works. I copied the existing KB Retire UI Action and made changes based on many other articles.

In the script below if I include the if (typeof window == 'undefined') then the retireArticle() doesn't fire. If I remove this statement I get Uncaught "ReferenceError: KBKnowledge is not defined" and the function doesn't fire. Any help is greatly appreciated.

Here is the script:

function retire(){ 
  var answer=confirm("To confirm that you want to permanently retire this article please select OK otherwise Cancel"); 

  if (!answer) { 
    alert('This article was not retired'); 
  } else {
    gsftSubmit(null, g_form.getFormElement(), 'retire'); // copy UI action name
  }
}

if(typeof window == 'undefined')
  retireArticle();

function retireArticle(){

  if(new KBKnowledge().canRetire(current)){

    if (current.kb_knowledge_base.kb_version == "3" && new KBWorkflow().startWorkflow(current, "retire_workflow")) {

      if(current.workflow_state != 'retired'){
        current.update();
      }
      gs.addInfoMessage(new KBKnowledge().getStateMessage(current.getValue("workflow_state")));
    } else if (current.kb_knowledge_base.kb_version == "2") {
current.workflow_state = 'retired';
      current.update();
      gs.addInfoMessage(new KBKnowledge().getStateMessage(current.getValue("workflow_state")));
    }

    if(typeof RP !== 'undefined'){

       if(RP.getParameterValue("sysparm_referring_url").indexOf('kb_view.do') >= 0){
gs.setRedirect("kb_view.do?sys_kb_id=" + current.sys_id);
       }
    }
  }
}

[Ahmmed Ali · Accepted solution]

Hello Eric,

try changing action name to something unique. (as retire is already used in OOTB ui action).

I tried below and worked for me.

function retire(){
	var answer=confirm("To confirm that you want to permanently retire this article please select OK otherwise Cancel");
	
	if (!answer) {
		alert('This article was not retired');
		return false;
	} else {
		gsftSubmit(null, g_form.getFormElement(), 'retireTest'); // Just give here new action name
	}
}

if(typeof window == 'undefined')
	retireArticle();

function retireArticle(){
	if(new KBKnowledge().canRetire(current)){
		
		if (current.kb_knowledge_base.kb_version == "3" && new KBWorkflow().startWorkflow(current, "retire_workflow")) {
			if(current.workflow_state != 'retired'){
				current.update();
			}
			gs.addInfoMessage(new KBKnowledge().getStateMessage(current.getValue("workflow_state")));
		} else if (current.kb_knowledge_base.kb_version == "2") {
			current.workflow_state = 'retired';
			current.update();
			gs.addInfoMessage(new KBKnowledge().getStateMessage(current.getValue("workflow_state")));
		}
		if(typeof RP !== 'undefined'){
			if(RP.getParameterValue("sysparm_referring_url").indexOf('kb_view.do') >= 0){
				gs.setRedirect("kb_view.do?sys_kb_id=" + current.sys_id);
			}
		}
	}
}

Thanks,

Ali