UI Action workspace script - how to get values from variable fields on workspace form

[mattburgess]

Hi 

Does anyone know how to access variable fields in Request Item / Catalog Task on Service Operations workspace when checking using a UI Action > Workspace client script 

The traditional way of accessing variables doesnt seem to work in workspace.....

i.e. Native

g_form.getValue('variables.VARIABLE_NAME')

Workspace

??

[Chaitanya ILCR]

Hi @mattburgess ,

use the GlideAjax way.

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[mattburgess]

Hi Chaitanya,

Thanks for the update.

I was also wondering once we retrieve the variable values how can we then mark those variables as mandatory on the SOW form with red line around the field in a workspace client script 

i.e.

g_form.setMandatory('variables.VARIABLE_NAME');

We need basically to copy the same behaviour inside the UI Action workspace client script that happens on UI Action Client script.

[Ankur Bawiskar]

@mattburgess 

you want it to be done in client script or UI action?

I believe it should be accessible from UI action as well since it's accessible from client script as per my above post.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@mattburgess 

So you are saying normal client script on RITM table is not able to access variable value using below syntax?

g_form.getValue('variables.variableName');

If my response helped please mark it correct and close the thread so that it benefits future readers.