UI Action workspace script - how to get values from variable fields on workspace form

[mattburgess]

Hi 

Does anyone know how to access variable fields in Request Item / Catalog Task on Service Operations workspace when checking using a UI Action > Workspace client script 

The traditional way of accessing variables doesnt seem to work in workspace.....

i.e. Native

g_form.getValue('variables.VARIABLE_NAME')

Workspace

??

[Ankur Bawiskar]

@mattburgess 

have you configured the variable editor so that it's visible in workspace view as well and then try that script?

[Ankur Bawiskar]

@mattburgess 

I am able to get the variable value

1) RITM form has variable editor in configurable workspace in workspace view

2) I wrote onLoad client script on sc_req_item table and is able to access the value of variable "Application Type"

If my response helped please mark it correct and close the thread so that it benefits future readers.

[mattburgess]

Yes on a client script itself it should be ok as you can run as ALL.

But my use case is UI Action button "close" so UI Action button has 2 client scripts

- Native

- Workspace

Also you need to tick to create a second UI Action button for workspace so you see 2 close buttons...not ideal.

[Ankur Bawiskar]

@mattburgess 

when you want UI action logic in workspace you need to write in workspace client script.

why 2 close buttons?

It's single button but in backend system creates a UX button which works in workspace

What's your challenge? I didn't get it

[mattburgess]

Variable editor is available in SOW workspace on RITM and catalog task 

But when i am trying to script g_form methods for variables inside the editor such as getValue and setValue and setMandatory it doesnt seem to recognise those variables from the workspace client script.

Basically my ask is to prevent closure if specific variables are not completed.  

- Check Variables value

- If empty

- Set Mandatory variables and prevent closure

This works for UI Action close button in Native UI (as it is also visible in SOW)

But I need to also add some additional logic to include modal pop up in SOW so i had to add a new workspace Close button as g_modal doesnt work in native client script. Hence i need to also then mimic the same behaviour in workspace client script.