UI Builder - How do i fetch the current sys_id of the case in view (contextual side panel)
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‎08-24-2023 03:09 AM
Hi,
I am very new to ServiceNow and would appreciate any help😀. Currently working on the CSM/FSM Configurable Workspace.
In UI Builder, when i interact and open a case record, how do i go about to make it such that the sys_id of the current case record is being populated onto a stylized text component.
As of now, i am only able to populate the sys_id of whichever case number that populates in the 'Look Up Record' data resource. It does not display the current cases' sys_id.
Would appreciate any form of aid in this! Thanks 😀
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‎08-31-2023 06:18 AM
@Thomas Yong hi, we have the exact same issue, did you manage to resolve this?
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‎09-04-2023 01:52 AM
@JHughes62 hey, not much progress in this... am still in the midst of figuring out this 😔
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‎11-07-2023 01:51 PM
This post might be helpful:
https://www.servicenow.com/community/next-experience-forum/configurable-workspace-gt-contextual-side...
Basically, you might be able to use @Data.gform.nowRecordFormBlob.sysId if your page has a Glide Form data resource. Or @context.props.sysId
