UI Builder, Link To Destination Not Working
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-13-2023 04:26 PM
I'm currently working in Advanced Dashboards and want to be able to click data visualizations so that they open up a simple list. I've added the simple list page into Advance Dashboards, added all the parameters, and configured the routeConfigId for it as well. After doing all that I added the "Link to Destination" event handler to Advanced Dashboard since it's not already there for it, however when I added it to my visualization it doesn't work. I've tried setting the path something simple, like an external URL but still nothing happens upon clicking the visualization. Does anyone know what the issue could be?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-17-2023 02:37 AM
I have tried using the "Advanced dashboards - Redirect", but it doesn't seem to be working. I have configured the form as shown by @Aylee Andersen, but nothing happens when the event is fired (in this case clicking a button). I have also configured the script version with an external url. I added a console log statement so I can see if the event is fired, and this logs to console, but nothing else happens. I have tested this with Utah and Vancouver.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-18-2023 05:41 AM
I could solve my problem by creating a completely new Application with Workspace. I was trying to incorporate my dashboard into the Platform Analytics Workspace, but this workspace is very customized and pre-configured, and I couldn't get the functionality that I had to work. Specifically the modals and redirects (and events were very confusing).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-21-2024 03:37 AM
There is a guide here on how to set up the "Advanced dashboards - Redirect" functionality: https://docs.servicenow.com/bundle/xanadu-now-intelligence/page/use/dashboards/task/add-custom-drill...
It helped me at least! 😊

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-10-2024 07:41 PM
Thanks for your answer, documentation really help me to resolve this problem...