UI Builder - list configuration
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04-02-2025 04:41 AM
Hi All,
I have duplicated list SNC page of SOW workspace and restricted to specific ABC audience. And I have created new "custom - sow" in sys_ux_list_menu_config_list table and added as below in the configuration.
but lists and category is one visible to admin not to the audience.
I want a separate list to be visible for ABC audience. how to achieve this? how to configure data source and visibility for the list?
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04-02-2025 06:30 AM
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04-02-2025 06:34 AM
so I believe it's giving the correct list for that user, this is some other issue
are you sure the users satisfying that audience have read access to the tables added in UX list under that category?
check this link about same error
Project Workspace Home - Can't display the list - ACL failed error
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-02-2025 07:10 PM
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04-02-2025 07:54 PM
I already informed that you should check the ACL on the table being added to the UX list
Did you enable debug security rules and see?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-03-2025 03:01 AM
Sorry I missed it, I'm not able to edit it as security admin. what is suggest next? should I raise servicenow support?