UI Builder - Unable to select sys_app table in Data Resource

[Community Alums]

Hi All,

I am trying to create a data resource for the table sys_app but unable to find this table in this drop-down:

Could you pls let me know what is restricting this.

Thanks,

Raghu

[DUGGI]

Here are some possible reasons and solutions for this issue:

1. The "sys_app" table may be disabled in the application scope. To check this, go to "Application Navigator" > "System Applications" and search for the application scope that you are working with. Open the scope and check the "Tables" related list to see if the "sys_app" table is disabled. If it is disabled, enable it and try creating the data resource again.

2. Your user account may not have the appropriate permissions to access the "sys_app" table. To check this, ensure that your user account has the "admin" role or a role with the appropriate table-level permissions to access the "sys_app" table.

3. The "sys_app" table may not be available in your ServiceNow instance. This is highly unlikely as the "sys_app" table is a system table and is typically available in all ServiceNow instances.

Check the ServiceNow system logs for any relevant error messages. If the issue persists, you may want to contact ServiceNow support for further assistance.

[Community Alums · Accepted solution]

Below two threads helped me in understanding this issue.

And i implemented the solution as indicated in the second thread using client state parameter.

https://www.servicenow.com/community/now-platform-articles/how-to-access-system-tables-in-ui-builder...

https://www.servicenow.com/community/next-experience-forum/unable-to-select-sys-attachment-table-in-...