UI macro visibility

mrcarter
Tera Contributor

I have an update button in our incident form which when in the portal under resolved calls I want to hide.   I tried creating UPdate UI action and created against Incident but I want that button to be only visible if the call is not resolved or closed.   I am struggling to get the conditions to work.  

CAn anyone help?

10 REPLIES 10

Thanks Abhishek, that conditions gets me half way there, it now only shows on non resolved and   non closed calls however I now need to try and work it on the back end form so a licensed user/role holder can see it and make updates post resolution but users (non l;icensed users in the portal) cannot