ui page do not work on service portal

Nitin_NOW
Tera Guru

Hello Guys

Bases on my requirement, I'm trying to populate a link/URL next to a label on one of the catalog Item form. For this, i have created a new UI page which

displays the label text and the link beside it. I see this is working fine on the catalog form in ITIL view but if i review the form via Service Portal, i do not

see the label text and the link. Any idea on what has to be done more ?

find_real_file.png

I have tried selecting the category as 'General' but id did not work.

find_real_file.png

The above view is from ITIL which looks good, but i cannot see this in Service Portal

Regards!

7 REPLIES 7

BALAJI40
Mega Sage

service portal is jelly free environment. It wo not supported in service portal.


check this link,


GitHub - service-portal/documentation: Here you will find unofficial documentation for the ServiceNo...


Hi balaji



Thanks for your reply. I have gone through the links and found that this can be achieved via creating a new widget and pulling that widget into the variable. But if i configure new variable, i don't see the widget field option for many types of field type ( single line text, label etc ) I can see this field available for field type 'macro'. Does macro field type works to display a text ?



Regards!


It will show only for, macro type variable. check for it.