UI policies didn't capture in update set

[sonita]

I don't know why two of UI policies have not been captured in the update set.   it's working fine in DEV but it is not in TEST; what is the best practice to move the UI policies to Test?

It's already there in DEV .

Is it OK to apply them directly in TEST?

[Pradeep Sharma · Accepted solution]

Hello Soni,

Create a new update set on DEV instance(Make sure you are in the right update set)->Now set the active field flag of the UI policy to false and then again to true. This will ensure the same UI policy is captured in the update set. You can check the same from customer updates related list of the created update set.

Please let me know if you have any questions.

Reference:

http://wiki.servicenow.com/index.php?title=Update_Sets_Best_Practices

[sonita]

Thanks! it worked 🙂