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07-19-2019 09:27 AM
Hi,
The Catalog UI policy isn't working on Record producer for check box variable
where as same UI policy is working as expected on Kingston Version..
Thanks
Solved! Go to Solution.
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07-19-2019 10:43 AM
Hello
This turned out to be ServiceNow problem #PRB1272746. The resolution is in KB0692699
https://hi.service-now.com/kb_view.do?sysparm_article=KB0692699
Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Abhishek Gardade
Abhishek Gardade
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07-19-2019 09:31 AM
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07-19-2019 09:34 AM
Thanks for your response
I already tried in that way but unfortunately it didn't work
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07-19-2019 10:53 AM
I just tried the "Selection Required" option in my personal DEV instance and it does in fact work and makes the checkbox mandatory.
Try disabling your UI Policy (make it Inactive) and then try that "Selection Required" checkbox again.
Please mark this response as correct and/or helpful if it assisted you with your question.
Steven
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07-22-2019 11:47 AM
Hi Steven
Thanks for your help
I did as you said
UI Policy is inactive with making the "Selection Required" option active. but it didn't work
Actually we gotta multiple line text variable "B" which is available on selection on checkbox variable "A"
So UI policy and UI policy action is required to make the variable visible.
Thanks