UI Policy for check box variable isn't working

Service Manager
Kilo Guru

Hi,

The Catalog UI policy isn't working on Record producer for check box variable 

where as same UI policy is working as expected on Kingston Version..

Thanks

1 ACCEPTED SOLUTION

AbhishekGardade
Giga Sage

Hello

This turned out to be ServiceNow problem #PRB1272746.  The resolution is in KB0692699 

https://hi.service-now.com/kb_view.do?sysparm_article=KB0692699

Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Abhishek Gardade

Thank you,
Abhishek Gardade

View solution in original post

6 REPLIES 6

AbhishekGardade
Giga Sage

There is one checkbox in Catalog UI POlicy: RUN SCRIPT IN UI TYPE, have you selected as all?

Thanks,

Abhishek

 

Thank you,
Abhishek Gardade

AbhishekGardade
Giga Sage

Hello

This turned out to be ServiceNow problem #PRB1272746.  The resolution is in KB0692699 

https://hi.service-now.com/kb_view.do?sysparm_article=KB0692699

Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Abhishek Gardade

Thank you,
Abhishek Gardade