UI Policy misbehaving with showFieldMessage

[conradofonseca]

Hello everyone,

I have a catalog item with 3 checkbox variables in a row. When the second checkbox is set to true, a message should show up below the third checkbox, and it should reverse if false. 

This is what is happening:

1. Second checkbox is set to true > The message shows up correctly, below the third checkbox.
2. Second checkbox changes its state to false > The message stays in place, when it should disappear.
3. Third checkbox changes its state, regardless of its previous one> The message disappears, when it shouldn't because the condition evaluates the second checkbox and not this one.

When I configure the message to show up below the second checkbox, it works perfectly, but it is not where I need the message to show. 

Am I missing anything?

Thanks!

[Sanjana8 · Accepted solution]

Hi @conradofonseca 

Please try making the following changes in script.

(Hello user is just a demo msg I have added to test, pls add your required message)

 Please mark helpful if you accept the solution.

Thanks

Sanjana

[Sanjana8 · Accepted solution]

Hi @conradofonseca 

Please try making the following changes in script.

(Hello user is just a demo msg I have added to test, pls add your required message)

 Please mark helpful if you accept the solution.

Thanks

Sanjana

[conradofonseca]

Hello Sanjana,

Thank you for your reply. It helped a little, now the message disappears when the checkbox changes from true to false. Why didn't it happen with the configuration I had, if I have the checkbox "reverse if false" selected?

There is one last thing to fix: if the second checkbox is true and the message is displayed, it should not disappear when the 3rd checkbox changes its state. 

Thanks

[Sanjana8]

Hi @conradofonseca 

Do you mean that message should disappear when the 3rd checkbox is true?

[conradofonseca]

The message showing or hiding should depend strictly on the second checkbox, and it should ignore the behaviour of the third checkbox. I don't know why, but right now it disappears when the 3rd checkbox changes its state.