Ui policy not working on diffrent sections on record

eyal abu hamad
Mega Sage

I have UI policy that make the filed read only based on other fileds.
the UI policy works on first section on the record but dose not work on other sections

eyalabuhamad_0-1725862965890.png

and on the other section

eyalabuhamad_1-1725863010361.png

why is that ? how can it be read only also

3 REPLIES 3

Trupti94
Tera Guru

Hi @eyal abu hamad ,

 

These 2 fields must be having different internal name, please check actual field name at dictionary level 

Community Alums
Not applicable

Hi @eyal abu hamad ,

Please check below points 

 

1. Check the backend name of both the fields, may be they are different fields with same label 

2. Check if UI Policy works only on one section not on other section by the help of scripting

3. Check if UI Policy get override by any other UI Policy 

4. Client Scripts Interference - Check for any conflicting client scripts. Sometimes, client scripts can override UI policies, making the field behave differently in other sections.

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards 

Sarthak

Harish Bainsla
Kilo Patron
Kilo Patron

Hi @eyal abu hamad  check below steps

1. Check scope

2. Check condition

3. Check field names are proper

4. check ui policy order