I have the following UI Policy configure for a catalog item. However, when I go to the RITM after generating the catalog item they do not apply or work. If select "classified" all the choices are display instead of the on that are in the policy. Help or education appreciated.
Yes @Luis Roman1 , the catalog client script will be applicable to the RITM or SCTASK generated by the catalog item. Following is the screen shot of the options you have choose to make it work in RITM and SCTASK. With the requirement, you have posted, you can use on change catalog client script, put your code in the on change function. Make sure you tick Applies to requested item and Catalog task.
Please mark helpful/Like, if the solution is in line with your expectation.
Regards,
Gagan k
Yes @Luis Roman1 , the catalog client script will be applicable to the RITM or SCTASK generated by the catalog item. Following is the screen shot of the options you have choose to make it work in RITM and SCTASK. With the requirement, you have posted, you can use on change catalog client script, put your code in the on change function. Make sure you tick Applies to requested item and Catalog task.
Please mark helpful/Like, if the solution is in line with your expectation.
Regards,
Gagan k
Kris did the catalog script as you recommended. The catalog items works correctly. But the options displays in the RITM and SCTASK does not show the options coded or added in the catalog script.
Any ideas? Is there a dictionary set up that is restoring the original choices? Not sure how to proceed to continue the debugging. Your help will be appreciated. Below is a picture of the script for you to check the script. If you need any additional information to continue to help me please let me know. Thanks, Luis
